PROJEKTAID (“Company”, “we”, “us”, or “our”) operates the PROJEKTAID platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Information You Provide
- Account information: Name, email address, and password when you register
- Profile information: Job title, company name, and role within PROJEKTAID
- Business data: Project details, financial records, bid information, equipment data, and other operational data you input into the platform
- Communications: Messages and inquiries you send to us
Information Collected Automatically
- Usage data: Pages visited, features used, actions taken, and timestamps
- Device information: Browser type, operating system, and device identifiers
- Log data: IP address, access times, and referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the PROJEKTAID platform
- Authenticate your identity and manage your account
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Improve, personalize, and expand the platform
- Monitor usage patterns and analyze trends
- Detect, prevent, and address technical issues or security threats
- Send administrative notifications about your account or the service
3. Data Storage and Security
Your data is stored securely using industry-standard infrastructure with encryption at rest and in transit. We implement the following measures:
- TLS/SSL encryption for all data in transit
- Encryption at rest for stored data
- Role-based access controls
- Regular security audits and monitoring
While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: With third-party vendors who assist in operating the platform, bound by confidentiality agreements
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
- With your consent: When you explicitly authorize the sharing of your information
5. Third-Party Integrations
PROJEKTAID may integrate with third-party services such as QuickBooks, Ramp, Workyard, and Verizon Reveal. When you connect these integrations, data may be shared between PROJEKTAID and the third-party service according to their respective privacy policies. You can manage and revoke integrations at any time from your account settings.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the service. Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at support@csm360.com.
8. Cookies and Tracking
PROJEKTAID uses cookies and similar technologies to maintain your session, remember your preferences, and improve the platform experience. We use:
- Essential cookies: Required for authentication and core functionality
- Preference cookies: Store your theme, layout, and display preferences
We do not use third-party advertising or tracking cookies.
9. Children's Privacy
PROJEKTAID is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the platform. The “Last updated” date at the top of this page indicates when the policy was last revised.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
PROJEKTAID
support@csm360.com