These Terms of Service (“Terms”) govern your access to and use of PROJEKTAID, a customer service management platform (“Company”, “we”, “us”, or “our”). By accessing or using PROJEKTAID, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use PROJEKTAID.
2. Description of Service
PROJEKTAID is a SaaS platform that provides operations management tools including project tracking, financial dashboards, bid management, equipment tracking, workforce management, and related business analytics. We reserve the right to modify, suspend, or discontinue any part of the service at any time.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use.
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to any part of the service or its related systems
- Interfere with or disrupt the integrity or performance of the service
- Reproduce, duplicate, copy, sell, or resell any portion of the service
- Use automated means to access the service without our prior written consent
5. Data and Privacy
Your use of PROJEKTAID is also governed by our Privacy Policy. You retain ownership of the data you input into the platform. We process your data solely to provide and improve the service.
6. Intellectual Property
PROJEKTAID, including its design, features, and content, is proprietary and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the service for your internal business purposes.
7. Payment Terms
If your use of PROJEKTAID requires a paid subscription, you agree to pay all applicable fees. Fees are non-refundable except where required by law. We may change our pricing with 30 days' notice.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable advance notice. We are not liable for any downtime, data loss, or service interruptions.
9. Limitation of Liability
To the maximum extent permitted by law, PROJEKTAID shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.
10. Termination
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the service ceases immediately. You may export your data prior to account closure upon request.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the platform. Continued use of PROJEKTAID after changes constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Texas.
13. Contact
For questions about these Terms, contact us at:
PROJEKTAID
support@csm360.com